Question 1

Do I need to sign a contract?

Accepted Answer

No.

Newman Administration is designed to provide flexible administrative support without long-term contracts or ongoing commitments. You can use the service when you need it, whether that is for a one-off task, a particularly busy period or regular ad hoc support.

Question 2

Is there a minimum number of hours?

Accepted Answer

No. General Administration is charged at £25 per hour, with no minimum number of hours. If you only need an hour or two of support, you can use the service accordingly.

Question 3

How does the hourly service work?

Accepted Answer

You provide details of the work you need completed and I will confirm what is required and how best to proceed. General Administration is charged at £25 per hour. Executive Administration is charged at £35 per hour.

Question 4

What is the difference between General Administration and Executive Administration?

Accepted Answer

General Administration covers the day-to-day administrative tasks that businesses regularly need help with, such as data entry, spreadsheets, documents, emails, correspondence, meeting arrangements and general clerical work. Executive Administration is a more comprehensive service for business owners and professionals who require support with areas such as diary management, travel arrangements, complex scheduling, executive correspondence and other higher-level administrative requirements.

Question 5

Do you work remotely?

Accepted Answer

Yes. Newman Administration is a fully remote service, allowing you to access professional administrative support without the need for additional office space, equipment or a permanent member of staff.

Question 6

Can I use Newman Administration occasionally?

Accepted Answer

Absolutely. The service is specifically designed for businesses that may not require a full-time administrator. You can use Newman Administration when you have additional work, during particularly busy periods or whenever you need extra administrative support.

Question 7

Can I use the service for a one-off task?

Accepted Answer

Yes. You do not need to have an ongoing arrangement. If you have a particular administrative task or backlog that needs completing, you can use Newman Administration on a one-off basis.

Question 8

Can you attend meetings?

Accepted Answer

Yes. Meetings can be attended remotely where appropriate. Meeting attendance can form part of a Meeting & Minutes Support package or can be discussed as part of your wider administrative requirements.

Question 9

Do you provide minute-taking?

Accepted Answer

Yes. Meeting & Minutes Support includes professional remote minute-taking, preparation and formatting of the completed minutes, recording decisions and actions, and circulation of the final documentation. Meeting and minutes services are offered as fixed-fee packages from £250.

Question 10

What does the Meeting & Minutes package include?

Accepted Answer

A package can be tailored to the requirements of your meeting, but may include: Pre-meeting preparation: Agenda preparation; Compiling meeting papers; Coordinating attendees; Preparing and distributing meeting documentation. During the meeting: Remote meeting attendance; Professional minute-taking; Recording decisions and actions. After the meeting: Preparation and formatting of the final minutes; Preparing an action record; Circulation of completed minutes. The final fee is agreed in advance according to the length and requirements of the meeting.

Question 11

Can you arrange travel and accommodation?

Accepted Answer

Yes. Executive Administration can include researching and booking trains, accommodation, transfers and other travel arrangements, as well as preparing a clear itinerary.

Question 12

Can you arrange meetings and venues?

Accepted Answer

Yes. This can include checking availability, coordinating attendees, booking meeting rooms or venues and arranging practical requirements such as refreshments.

Question 13

Can you deal with emails and enquiries on my behalf?

Accepted Answer

Yes, where appropriate. This can include managing routine correspondence, responding to general enquiries, forwarding enquiries to the appropriate person, drafting responses and following up outstanding matters. Any arrangements involving access to your email account or other systems can be discussed before work begins.

Question 14

Can you work with my existing systems?

Accepted Answer

Yes. Where possible, I can work with the systems, software and processes your business already uses. We can discuss the systems you require support with before work begins.

Question 15

How do I send you the work?

Accepted Answer

This can be agreed according to your requirements. Work can be provided electronically by email or through an agreed file-sharing or communication system. For ongoing support, we can establish a simple process that works for your business.

Question 16

Is my information confidential?

Accepted Answer

Yes. Confidentiality is an important part of providing administrative support, particularly when handling business, client, financial or personal information. Any specific confidentiality requirements or agreements can be discussed before work begins.

Question 17

Do I need to provide equipment?

Accepted Answer

No. As Newman Administration is a remote service, I work using my own equipment and systems. Where access to your own systems is required, the appropriate secure access arrangements can be agreed.

Question 18

Can you help if I have a backlog of administration?

Accepted Answer

Yes. A backlog of administration can be a good reason to use Newman Administration. Whether you have documents that need preparing, data that needs entering, emails that need following up or records that need organising, we can discuss what needs to be completed and the most appropriate way to approach it.

Question 19

What if I need something that isn't listed on the website?

Accepted Answer

Please ask. The services listed on the website cover the main areas of support available, but administrative requirements vary from business to business. If you have a particular task in mind, get in touch and we can establish whether it is something I can assist with.

Everything you need to know about working with Newman Administration.

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